Email support@yepdose.com. A real person replies, usually within a day.

Common questions

Is it really free?

Yes. Unlimited medicines, reminders, profiles, widgets, Watch, history and sync are free. The paid Family tier only adds things a second person benefits from: caregiver alerts, shared profiles and reports.

Do I need an account?

No. Your data lives on your device and in your own iCloud. We never see it.

Why didn't I get a reminder?

Check that notifications are allowed for Yepdose in Settings, that Focus modes aren't silencing it, and that Time Sensitive notifications are on. If it still fails, email us with your iOS version.

How do I delete my data?

In the app, Settings → Your data → Delete everything removes it from the device and from your iCloud. A profile someone else shares with you is theirs and stays until you leave it. Deleting the app removes the copy on that device only; to clear the iCloud copy afterwards, use iOS Settings → your name → iCloud → Manage Storage → Yepdose.